Contents
1. Information We Collect
RS Technologies International collects information through the following channels:
Information You Provide Directly
When you submit the client intake form on this website, we collect the following information that you voluntarily provide:
- Full name, company name, and professional title
- Email address and telephone number
- Country or region of operation
- Service interest, estimated call volume, and coverage requirements
- Current software platforms and operational context
- Any additional information you provide in the message or description field
We also collect information when you contact us directly by email.
Information Collected Automatically
When you visit this website, certain information may be collected automatically by our hosting provider (Cloudflare), including:
- IP address and approximate geographic location (country or region level)
- Browser type and operating system
- Pages visited and time spent on each page
- Referring URL
- Date and time of visit
This information is collected in aggregate and is used solely for website performance analysis. We do not use this data to identify individual visitors.
2. How We Use Your Information
Information you submit through the intake form is used exclusively for the following purposes:
- To evaluate your inquiry and prepare a relevant, tailored service proposal
- To contact you regarding your consultation request
- To onboard you as a client if an engagement proceeds
- To communicate with you about your active service engagement
- To maintain accurate records of our client relationships
We do not use your contact information for unsolicited marketing communications. We do not add your information to third-party marketing lists. We do not use your information for any purpose beyond the direct support of the business relationship you have initiated by submitting an inquiry.
3. Information Sharing and Disclosure
RS Technologies International does not sell, rent, or trade your personal information to any third party under any circumstances.
We may share limited information in the following circumstances:
- Service delivery: Information necessary to deliver your inbound operations service may be shared with members of our operations team who are directly involved in your account. Access is restricted to personnel with a need-to-know basis only.
- Legal compliance: We may disclose information if required to do so by applicable law, regulation, legal process, or enforceable governmental request.
- Business protection: We may disclose information where necessary to protect the rights, property, or safety of RS Technologies International, our clients, or others.
In all other circumstances, your information remains within our organization.
4. Data Storage and Security
Client inquiry information submitted through this website is transmitted via email to our operations team and stored in our internal client management systems. We implement reasonable administrative and technical safeguards to protect this information against unauthorized access, disclosure, alteration, or destruction.
No data transmission over the internet can be guaranteed to be 100% secure. While we take reasonable precautions to protect the information you provide, we cannot guarantee absolute security of information transmitted to or from this website.
Information related to active client engagements — including call records, intake documentation, and operational materials — is governed by the confidentiality provisions in your service agreement.
5. Cookies and Tracking Technologies
This website may use cookies and similar tracking technologies for basic website functionality and performance analysis. We do not use advertising cookies or tracking pixels. We do not participate in third-party advertising networks.
Our website is hosted on Cloudflare Pages. Cloudflare may set its own cookies for performance, security, and bot detection purposes. Please refer to Cloudflare's privacy policy for details on their data handling practices.
You may configure your browser to refuse cookies. Doing so may limit certain functionality of this website but will not prevent you from submitting an inquiry or contacting us by email.
6. EU / UK Data Subject Rights (GDPR)
If you are located in the European Union or the United Kingdom, you may have the following rights with respect to your personal data under the General Data Protection Regulation (GDPR) and UK GDPR:
- Right of access: You may request a copy of the personal information we hold about you.
- Right to rectification: You may request that we correct inaccurate or incomplete personal information.
- Right to erasure: You may request that we delete your personal information, subject to applicable legal obligations.
- Right to restriction of processing: You may request that we restrict the processing of your personal information in certain circumstances.
- Right to data portability: You may request that we provide your personal information in a structured, commonly used format.
- Right to object: You may object to the processing of your personal information on grounds relating to your particular situation.
To exercise any of these rights, please contact us at rstechnologies.pk@gmail.com. We will respond to your request within 30 days.
7. California Consumer Rights (CCPA)
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information.
RS Technologies International does not sell personal information. If you wish to exercise your rights under the CCPA, please contact us at rstechnologies.pk@gmail.com.
8. Children's Privacy
This website is directed at business professionals and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.
9. Data Retention
Inquiry information from prospective clients who do not proceed to an engagement is retained for up to 24 months for the purpose of responding to follow-up inquiries. After this period, it is deleted from our systems.
Information related to active and past client engagements is retained for the duration of the engagement plus five years, to comply with applicable business record-keeping requirements. Specific data categories may be retained for shorter or longer periods as required by applicable law or contractual obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or operational requirements. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of this website following the posting of updated terms constitutes your acceptance of those changes.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or our data handling practices, please contact us at:
RS Technologies International
Email: rstechnologies.pk@gmail.com
We take privacy matters seriously and will respond to all inquiries within 5 business days.
We Never Sell Your Data
Your information is used only to support your inquiry and service engagement. It is never sold or shared with advertising networks.
No Marketing Lists
Submitting an inquiry does not add you to any marketing list. We contact you only in response to your inquiry.
GDPR & CCPA Aware
We respect data subject rights under both EU/UK GDPR and the California Consumer Privacy Act.
Questions?
Contact us at rstechnologies.pk@gmail.com. We respond within 5 business days.